If you feel you have received 5 star services then indicate that in your feedback. We do the best we can to get it right but with the vast diversion of items we offer things can be overlooked. To keep track of new arrivals. UPS has a 150lb weight limit with dimensional restrictions. International weight and size restrictions vary.Track your listings like one big website. The item "1/2 Strapping Tensioner Tool" is in sale since Friday, January 21, 2011. This item is in the category "Business & Industrial\Material Handling\Packaging & Shipping\Filling & Sealing Machines\Strapping Machines". The seller is "toolgeneral" and is located in Fort Worth, Texas. This item can be shipped worldwide.